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[Austral GPS Car Tracker TK SMS] Tutorial August 21, 2012

Posted by Austral Systems in Application, Setup, Tip.
Tags: , , , , ,

Hi, people.

Some of you were asking for a app’s tutorial, so here it is.

Select the brand and model of your GPS tracker on the home screen and fill the phone number of the GSM Chip and password that are configured in your the tracker. If the tracker is not configured yet, enter the password that you want to be set.

If your GSM number is, for example, +55-48-3249-2919, you can set 32492929 that our app will understand. Note that it is the GSM number that is inside your tracker, not your cellphone’s.

Then you must click in the green button to to to the application.

In case you don’t have a GPS Tracker, you can click on the “I don’t have a GPS Tracker” (below the green button) and we will recommend you some places where you can acquire it.

Now you’re on the screen with your location and the vehicle’s one (Dashboard, first tab). Please go to the Settings tab (fourth one) to perform the initial configuration.

If you are already receiving SMS from the tracker just go to the “Begin” menu and then wait until you receive the confirmation messages on the Events screen (third tab).

If you are not receiving SMS on this phone from the tracker you must access the “Setup for the first time” menu, this way the application will automatically perform the necessary steps (allow number, begin, etc.). The confirmation messages are also shown in the Events tab.

Then, after that, go to “Mode” menu and select the Tracker mode to start receiving messages with the locations of your vehicle. In the second tab (Locations) you will have all the locations of your vehicle and in the Dashboard shows the last location received from the vehicle and the location of the cellphone.

In the 1st tab (Dashboard), you can see your current location and some other things like speed and mode. You can also change the view mode by clicking in the top right button named “Mode” or keep track of all your spendings in fuel by clicking in the bottom right button.

In the 2nd tab (Locations), you can see all the locations you received from the GPS Tracker. If the icon on the left is grey it’s because your GPS Tracker is in a blind location, if it’s yellow it could find the location. You can also click in one of these locations and this location will be showed in a map with all the details.

In the below video on Youtube you can watch our app in action showing how to use the GeoFence feature.

In the 2nd and 3rd tabs (Locations and Events) you can delete all the messages by clicking in the red button (top right).

Download our FULL version here:
Austral GPS Car Tracker TK SMS (Rastreador)

If you still have any doubt, ask us by e-mail.

Austral Systems



1. J Bogers - September 20, 2012




australsystems - September 21, 2012

We sent an email to you for more information.

2. Juliano Gonçalves - February 26, 2013

Boa noite. Comprei o meu tracker ZY iNTernational tk-102b, baixei o programa de vcs para teste e estou muito inclinado a comprar, mas não esta dando certo a função de autorizar outro número, ligar para o GPS e outras. Rola apenas a função de localizá-lo. Ah, e como posso atualizá-lo? Meu e-mail é julianosavory@yahoo.com.br.

Parabéns pelo Austral. Programa muito fácil de usar. Abraços a toda a equipe.

australsystems - March 3, 2013

Quais erros que estão aparecendo? Se possível mandar um e-mail diretamente para nossa caixa postal, pois a comunicação irá fluir mais rapidamente.

3. Mike - April 22, 2013

Not getting Locations…the TK 102 responds and shows sms in the “events” tab but I get nothing under the ” Locations” tab. Also when I change the settings to “tracker” The Icon still shows Fortify on the main screen is this correct? Running Handsent with Android 4.1.2

australsystems - April 23, 2013

Hi, Mike,

Tou change de icon to Tracker you should receive the confirmation message from the tracker saying it was changed from Fortify to Tracker.

As for the locations, are they being showed as unknown events on the events tab? Please send us an e-mail to australsystems@gmail.com that we will try to help you out.

Austral Systems

4. Richard G - June 9, 2013

Hello, I have the app for android and it is good but I wanna know if you have the app for iphone. I wait for your answer, thanks.

australsystems - June 11, 2013

No, we dont have a GPS Tracker app for iPhone.

5. george - June 26, 2013

Hi, and thanks for a detailed instruction set for a great app. Do you have any idea about the device itself and how to improve the battery life please?

australsystems - June 26, 2013
6. Juan - October 22, 2013

Cual es el número de gsm??? Pongo el número del sim que tiene el rastreador y no me da posiciones. Tengo un tk-102. Gracias.

australsystems - October 22, 2013

Tienes que poner el número GSM del rastreador GPS. Es el mismo número al que enviar el SMS.

7. Jorge - February 8, 2014

Os comandos para o meu TK103 não estão corretos
Para desligar o motor o programa manda o comando “powercar+senha+00” e para ligar “powercar+senha+01”

Mas no meu TK103 o comando deve ser:

australsystems - February 10, 2014


Pelos comandos que você comentou, o seu TK103 não é da Xexun, e sim da Coban, selecione essa marca e modelo na tela inicial, e assim será enviado o stop/resume nessas funcionalidades.


8. Yoyovento - February 9, 2014


Is it possible to put an image of our own car ? Where are pics for that ? May I tune an existing car ?

many thanks

australsystems - February 10, 2014

It´s not possible to use your car’s pic, only the icons available in the app can be used.

Yoyovento - February 10, 2014

May you add some of them ? Some logos as Audi, Chevrolet etc etc

australsystems - February 10, 2014

We will try to add some logos in the next version.

Thanks for the idea.

9. Yoyovento - February 11, 2014

Is it possible to watch all points on the map with a filter as (per day / per month…) ?

australsystems - February 12, 2014

So far it’s not possible, but maybe in the future we will implement this feature.

10. Anup Ludra - March 16, 2014

How many trackers can be tracked simultaneously ?? and can different makes of trackers be tracked simultaneously ??

australsystems - March 16, 2014

Only one tracker can be tracked.

11. Azizul - April 3, 2014

I just bought this app but I cannot use it for my gps tracker.. Im from Malaysia, if my number is +60161234567, which number should i put it in my gps number.. For brand and Model also Im not sure which one should I choose.. In Malaysia we just have digi, maxis, celcom and etc. This app keep tracking my phone number only, not my gps tracker. Hopefully, u can help me to solve this problems. Sorry for my English.

australsystems - April 8, 2014

Hi, Azizul.

Send us an email to australsystems@gmail.com with your GPS Tracker manual, so we can identity what is your model.

In the 1st screen you should fill with the GPS Tracker’s phone number.


12. Tom - July 8, 2014

Hi, I really wanted to buy this but it doesn’t seem like the maps work? Is that normal? I have the TK102b

australsystems - July 21, 2014

The map works, but you have to be connected, because it uses Google Maps.

13. Denis DRUET - July 24, 2014

Hello and congratulations for your work,
So far I use with my plotter TK102 GPS Car Tracker Xexun your paid version Austral application. I changed plotter, now I use a “Anywhere (TK108)” from Jeo. What type of plotter list should I choose to continue using Austral GPS Car?
Thank you for your reply

australsystems - July 24, 2014

Hi, Denis,

You can use “China TK 106”.


australsystems - August 7, 2014

We changed the China brand to Anywhere. It’s the same thing.

DRUET - August 8, 2014

Thank you for your answer, I’ll experiment with TK106.

14. john - August 14, 2014

My TK104 Rewire Security Tracker seems to be locating my mobile and not the sim card number in the tracker.

australsystems - August 19, 2014

That’s very weird. Which brand did you select in the main screen?

john - August 21, 2014

Xenun tk103 but tried a few others as well. I can get a status from the tracker but not the location on the map. Its just showing me the location of myself while the tracker is over 20 miles aezy.

15. Fabio - August 31, 2014

Is possible manage 2 gps-tracker by only one smartphone?

australsystems - August 31, 2014

Only one.

16. john - September 1, 2014

which brand should i sellect for a TK104 Rewire Security Tracker?

australsystems - September 8, 2014

Send us an email with the manual.

17. Chris Toms - November 2, 2014

I purchased your Astral GPS Tracker software, but although it will find the location of the TK Star unit it will not track movement or any other features. When I click MODE and TRACKER it automatically defaults back to FORTIFY again. Could this be the problem if so how do I solve this ? Regards Chris Toms

australsystems - November 3, 2014

What brand and model did you select in the main screen? Send us an email with more information about your problem. Thanks.

Chris Toms - November 3, 2014

I selected Xexun brand and TK 103-2 Model as there is no exact match for the TK Star unit.

Thanks, Chris

australsystems - November 4, 2014

Could you send us an email to australsystems@gmail.com with your GPS Tracker manual? How do you know it defaults back to Fortify? Are you receiving an message saying it?

Chris Toms - November 4, 2014

As requested here is the link to the TK-Star tracker Manual

I know it defaults back to Fortify because your software tells me it does when I go back to it.

Am I using the correct name and Model number ?


australsystems - November 7, 2014

Showing Fortify in the combo doesn’t mean it is the selected option.

But I believe it’s better to select Coban in the 1st screen, because we plan to remove Fortify from all the brands except Xexun.

Chris Toms - November 7, 2014

Thanks I will try that


18. Peter - December 2, 2014

I have the TK102b. The tracker does not accept the stockade command. It get a stockade fail reply every time.

australsystems - December 6, 2014

Send us an email to australsystems@gmail.com about it. Which brand did you select in the main screen and what is the right command for it? Are you using the last version (1.11.3)?

19. Pedro - January 4, 2015

Olá não consigo receber mensagens no meu celular motorola moto E do tracker gps.

australsystems - January 17, 2015

Olá, Pedro,

Nos envie um email para auxiliarmos você dizendo qual é a marca e modelo do seu aparelho rastreador.

20. Thomas - January 16, 2015

Hallo, würde gerne wissen welche Bedeutung das Pfeil Symbol und die grüne Fahne hat und wie das bei Bewegung des trackers zu verstehen ist.

australsystems - January 17, 2015

Pfeilsymbol zeigt die Richtung und den gewählten Ort.
Grüne Flagge ist die vorherige Position und überprüft Flagge ist der nächste Ort.

21. Andrea - January 20, 2015


my GPS tracker isn’t in the app list, but the SMS code works like this: 51*password, so a two numbers code asterisk password. Does a tracker in the list works so? Thanks!

australsystems - January 21, 2015


22. Richard Spencer - February 8, 2015

My Austral GPS app sent commands ok but although phone received correct response, the GPS app did not. Nothing in Locations log!

Uninstalling ‘Handcent Anywhere’ app resolved the issue.

australsystems - February 9, 2015


Probably it will help other users solve the same issue.


23. David D - February 22, 2015

Hello can y ou make anythink for 2 or 3 tracer un same application ? Thank

australsystems - March 10, 2015

It’s not possible for now.

24. Keith - February 25, 2015

I do like your app . but have one big problem from the time I down loaded it I get 5 of the same messages sent to me each time it sends a new location. How can I stop that . I would be interested in get the full app but not sure with this happening . ready to stop using it .
Please let me know what can be done .
Thanks Keith

australsystems - March 10, 2015

Well, it seems to be a problem in your GPS Tracker, not in our app. If you are receiving these messages, it’s not us who send it, it’s the GPS Tracker.

25. Liepold - April 1, 2015

Wie verbinde ich meinen Tracker über GPRS???
Welche IP muss ich wo eintragen???
Über GSM sendet der Tracker TK102b korrekt.
Aber ich möchte das Gerät im GPRS Modus auf Ihrer Plattform betreiben.
Was muss ich wo an das Gerät senden???
Danke im voraus.
Habe Ihre App gekauft.

australsystems - April 4, 2015

Unsere App funktioniert nur per SMS, ohne GPRS.

26. Steve - April 14, 2015

Hi, bought the app & all message go through fine but my location will not show up on the first tab & the 2nd tab locations is blank & states never updated. I have the GPS in Tracker mode.

Please advise?

australsystems - April 21, 2015

Are you receiving the messages in your mobile? Please try to set our app as your default SMS app.

27. Antonio Carlos Severo Wiedermann - May 5, 2015

Hello I got the full version of the software and need to create a custom command. I need a command that returns the position without dialing equipment. It’s possible?

Antonio Carlos Severo Wiedermann - May 5, 2015

I have a TK 103b

australsystems - June 26, 2015

Please send us the manual by email, because there are a lot of devices called TK103B, so it’s not possible to say which one is compatible.

australsystems - May 10, 2015

No manual do seu rastreador existe um comando que faça isso? Se existir é possível.

28. oext - June 2, 2015

Hi guys,

I was wondering which model option I should select to use a Concox GT03A with the app?

australsystems - June 3, 2015

Please, send us your tracker manual and we will check if it’s compatible with any model.

oext - June 4, 2015

Thanks for the fast response.
Manual sent…

29. Bentos - June 21, 2015

Hola, la app. me entrega todos los datos pero no me muestra el mapa en la primera pestaña

australsystems - June 26, 2015

Strange. El mapa es de color gris? Este problema se resolvió el año pasado. ¿Está usted con la última versión de la aplicación? 1.13.1?

30. Rui - June 27, 2015

Comprei meu rastreador no DX.com (SKU: 201556 – Heacent TK103A). Não encontro esse fabricante no aplicativo. Qual devo utilizar?

australsystems - June 27, 2015

Use o Coban GPS 103-A.

31. Manfred Springer - July 30, 2015

Ich habe 2 Tracker. Wenn ich im Startbildschirm die jeweilige Telefonnummer der SIM-Karte des betreffenden Tracker eintrage, kann ich die App für diesen Tracker normal nutzen. Um zum anderen Tracker zu wechseln, muß ich dessen Telefonnummer wieder eingeben. Schön wäre es, wenn im Anmeldebildschirm ein Listenfeld vorhanden wäre, wo man die Trackernummer auswählen könnte. Oder gibt es das schon irgendwo in der App versteckt?

australsystems - August 9, 2015

Leider funktioniert die App nur für 1 Tracker.

32. simonb - September 8, 2015

Hello, the begin command sent by the app for Anywhere TK106 is reversed: instead of begin123456 it sends 123456begin, which the unit does not understand.

australsystems - October 18, 2015

Please use another brand and model. Probably Xexun or Coban will be the best option for you device. If you want to, you can also send us an email with your GPS Tracker manual. This way we will be able to identify correctly your brand/model.

33. Chiel - November 22, 2015

Hi, I would like to purchase the app, but I’m not sure if

– I can use it on both my phones (without paying for it twice) or,
– one phone at the time or,
– is it connected to my phone number or,
– phone type/model


australsystems - November 24, 2015

Hi, Chiel,

It’s connected to your email account, so if both phones use the same Gmail account, you only need to pay once.

In case, you use different email accounts, you will need to pay once for each phone.


Chiel - November 25, 2015


34. Hugo Penido Gattoni - February 21, 2016

Seria muito bom se ele (o software) apresentasse a relação dos números dos telefones associados a ele (rastreador). O software é muito bom, funciona perfeitamente. Pergunta: disco para o rastreador e ele me retorna a posição (latitude e longitude) e mais indicações sobre DOOR, ACC e outros. Que são essas indicações? O meu é um POWERPACK TK 105. Obrigado por sua atenção.

Austral Systems - February 26, 2016

ACC é mandado quando o motor é ligado, e DOOR quando a porta é aberta. Você pode ler mais sobre isso em http://www.hcsuprimento.com/manual%20tk103%20portugu%C3%AAs%20gratis/

35. Yannick lebret - March 16, 2016

Is it possible to use many trackers ?

Austral Systems - March 27, 2016

Only one is allowed.

36. Sean - March 18, 2016

Keep getting password err message despite numerous resets and removal of battery to try system re boot.Was working fine until i tested the sos function on a xexeun 103 tacker
Any ideas??

Austral Systems - March 27, 2016

Have you tried to send the SMS directly without using the app to check if it works?

If it doesn’t work, I suggest you to get in touch with the person who sold you the GPS Tracker, because it seems to be a problem in the GPS Tracker.

37. Edson Albuquerque Maranhão de Oliveira - May 11, 2016

Bom dia, gostaria de saber como te enviar um manual do meu GPS ODB TK206 para vocês colocarem no austral, já uso,mas troquei e não funciona nada,

Austral Systems - June 12, 2016

No site https://play.google.com/store/apps/details?id=com.austral.gpscartracker é possível encontrar nosso email para contato.

Envie o manual pelo email.


38. damland - May 14, 2016

I have bought the premium app but I am not receiving regular location updates from the device. I know the device is working because if I press the SOS button I receive an exact location. I cannot get the auto traçk to work by time or distance. Can you help?

Austral Systems - June 12, 2016

Are you still facing this problem? It seems a problem in your GPS Tracker, not in the app. Please send us an email about it letting us know your brand, model and your GPS manual.

39. Antonio Pichel - June 4, 2016

Hola, estoy encantado con su aplicación, pero tengo una duda cada vez que le doy al comando “obtener ubicacion” la respuesta por SMS es “pwd fail”, espero su respuesta, gracias

Austral Systems - June 12, 2016

Este comando depende un poco de su perseguidor. ¿Hay algún comando en su manual que devuelve la ubicación del vehículo? Si es así, enviar un correo electrónico con su manual y marca / modelo seleccionado en nuestra aplicación para analizar.

Nuestro correo electrónico se puede encontrar en https://play.google.com/store/apps/details?id=com.austral.gpscartracker

40. Simon c - July 16, 2016

Hi , can j rung two GPS units at on this program at the same time without having to keg phone numbers at the start ?

Austral Systems - July 17, 2016

No, only one.

41. Lasse - July 20, 2016

I have a tk 110 but it’s not on your list is it not supported

Austral Systems - July 23, 2016

Maybe it is, could you send us by email your GPS Tracker manual? This way we will be able to say it for sure.

Another option is to download the free version and try some brands like Xexun or Coban, which are the most common ones.


42. Rodrigo prado - July 25, 2016

afternoon, I did everything you say, but i am not receiving and sending messages through the application, but I can through the text message, and buy the apliacción, but even I can not please help, tK 206

Austral Systems - August 6, 2016

Probably other app is blocking our app from receiving the messages. Have you tried to free version of our app? If so, have you uninstalled it?

43. Johan Westergren - August 3, 2016

It is possible to track multiple devices at the same time?

Austral Systems - August 6, 2016

Only one.

44. Nestor - August 26, 2016

Still haven’t managed the 1st step….
GPS phone number/Gpa password page
What are these??
1. The sim card I put inside the tracker has a GSM number 0030697…. (0030 is code for greece) but SIM cards don’t have passwords…Maybe PIN??? But I dont need PIN to function this number and make calls.
2. The tracker device has a bar code with a 15 digit number underneath , again no password
3. I tried both the above using my own 8 digit didn’t work.
Any suggestions?

Austral Systems - August 29, 2016


What’s the brand and model of your GPS Tracker? Maybe you device is not compatible with our app.

If you want to, answer it by sending us an email, it’s faster.


45. andrew fisher - October 5, 2016

why do i have 2 icons on my map a car thats in the sea and the grey triangle is where my car is ??

Austral Systems - October 15, 2016

It seems that you haven’t received a location message from your GPS Tracker yet.

There are two icons, one shows where are you (using your cellphone GPS) and the other one where is your car (using your car’s GPS).

It also shows the distance between both.

46. francesco - October 25, 2016

Come posso cancellare un track dal vs server in quanto mi blocca lo stesso.

Austral Systems - November 12, 2016

Ci dispiace, ma non abbiamo capito il problema. Ci può inviare una e-mail a questo proposito?


47. Daniel - November 6, 2016

Hola muy bueno el equipo funciona a la perfección, excepto la vibración cuando supero el límite de velocidad. Y quiero saber cuanto dura la batería. Muchas gracias por su producto y su tiempo. Daniel

Austral Systems - November 12, 2016

¿Qué problema tiene una vibración?

Como una batería, es difícil decir, porque todo depende de su modelo y también como los servicios que usted define. Por ejemplo, cuánto más las memorias son enviadas o recibidas, hay menos que durar una batería.

48. Ronny Abreu - November 22, 2016

Hola, quería comentarles el siguiente problema que presento, cuando uso tanto la aplicación como los comando por sms, el gps no me envía respuesta alguna sobre la ubicación o cualquier otra cosa referente al mismo, a que se debe?

Austral Systems - January 27, 2017

Cuando se envía SMS directamente (no desde la aplicación), esto funciona? Tal vez se establece el número de teléfono en sentido contrario en la pantalla de inicio. Envíenos un correo electrónico con lo que ha configurado en la pantalla de inicio y también con el manual de su tracker para que podamos verificar mejor.

49. vivijf17 - November 23, 2016

Hola, se me olvido la clave, que debo hacer?

Austral Systems - January 27, 2017

Tendrá que reiniciar manualmente el rastreador directamente en el dispositivo.

50. Jair Ferreira - December 4, 2016

Ótimo dispositivo

Austral Systems - January 27, 2017

Obrigado pelo elogio!

51. Alfredo Ramírez - January 7, 2017

Buenas tardes tengo un GPS tracker pero no se qué marca y modelo es, como puedo obtener esos datos

Austral Systems - January 27, 2017

Envíenos el manual de seguimiento por correo electrónico que indique cuál es la mejor opción para seleccionar la pantalla de inicio.

52. james - January 17, 2017

ola como faco para adiquirir mais uma versao do aplicativo.pois comprei mais um gps tracker cobam 102b,e quero adcionalo ao aplicativo,pela playstore nao consigo pq ja tenho uma

Austral Systems - January 27, 2017

Infelizmente só é possível ter um aplicativo instalado no celular.

53. Sharif - February 5, 2017


Austral Systems - February 5, 2017

Sorry, but our app only works via SMS.

54. Aaronson - February 14, 2017

Hi I just perched your mobile app it’s asking me for a gps password?

Austral Systems - March 19, 2017

Yes, you should fill it with your GPS Tracker password that you installed in your vehicle.

55. Aaronson - February 14, 2017

Gps password for mobile app that do I have to do ?

Austral Systems - February 19, 2017

Please send us an email and we will help you.

56. Orlando Alvarenga - February 17, 2017

Olá boa tarde,tenho um103 xexum e não consigo mais contato,que fazer?

Austral Systems - February 19, 2017

Você já tentou resetar o rastreador? Você consegue enviar mensagens para ele diretamente (sem ser pelo app)?

Mande-nos email que é mais rápido de verificarmos.

57. Douglas SA - February 27, 2017

Olá, adquiri o rastreador do link a seguir e, mesmo que tenha adicionado os comandos personalizados e consiga enviá-los pelo seu app (afinal são apenas SMSs e poderia enviar por qualquer app que faça isso), não estou conseguindo acompanhar o rastreamento polo app – como proceder?

GPS Tracker adquirido:

Segue também manual em português onde tem os comandos utilizados por este modelo:

Austral Systems - March 4, 2017

Por favor, mande-nos um email para podermos conversar com maior agilidade.

Enfim, se você enviar os comandos sem ser pelo app, o seu rastreador está recebendo e enviando mensagens?

Douglas SA - March 9, 2017

Olá, sim, quando envio os comandos sem ser pelo app, o rastreador está recebendo pelo e respondendo às mensagens.

O que gostaria de saber também é qual a marca e modelo no seu app para que a lista de comandos do app seja compatível com o GPS Tracker que adquiri do link acima, já que mesmo que eu selecione no app o TK100, os comandos são incompatíveis.

Austral Systems - March 11, 2017

O mais semelhante é o Hashtag TK 102, mas nem todos os comandos são compatíveis. É possível cria-los customizados para ter ele 100% funcional.

58. jambi - March 5, 2017

Dear sir,

I have tracker TK103A, can I see the car moving in the apps. live??

Austral Systems - March 5, 2017

Yes, our app shows your car in a map when you receive a new location from your GPS Tracker.

Check our free/trial app: https://play.google.com/store/apps/details?id=com.austral.gpscartracker.trial

59. valmir aristides - March 12, 2017

Olá amigos
Tk102 b ao solicitar posição só me envia resposta de PWD FAIL
no aplicativo full adquirido eu preenchi a senha como 123456
Tentei com 0000
Me orientem por favor
Grato abraco

Austral Systems - March 15, 2017

Qual senha você está usando para enviar as mensagens sem ser pelo app? Deveria ser a mesma.

Qual marca e modelo você selecionou na tela inicial? Alguns trackers dão uma resposta genérica como essa, mas na verdade é por que não reconheceram o comando.

valmir aristides - March 15, 2017

Coban tk102 b
Senha de fabrica 123456
Se faço chamada sem usar o aplicativo , ele me responde corretamente com as coordenadas e tudo mais.
Porem pelo aplicativo quando aciono Pedir localizacao ele recebe resposta de Pwd fail.

Austral Systems - March 19, 2017

Tente cadastrar um comando personalizado com o texto correto.

Qual marca e modelo você selecionou na tela inicial? Qual é o comando que você envia diretamente e funciona?

60. Huang - March 23, 2017

Hello, I bought the full version of the app but when using in the “Seguro Facil” tracker (SF1003) the coordinates I always get are: W00.000000 S00.00000

Austral Systems - May 1, 2017

I believe you should contact the person who sold you the GPS Tracker as it is sending the wrong coordinates to our app.

61. Emanuel Rodrigues - April 7, 2017

Hi, I purchased a Xexun TK103-2 tracker . Everything is working great on your app but i would like to operate the tracker on GPRS . Does Austral GPS provide the IP address and Port number and can i do real time tracking with the app ? if you do not provide the IP and Port number then where do I get this information from ?

Thank You

Austral Systems - May 1, 2017

Our app only works via SMS.

62. andrew fisher - April 19, 2017

Hi i brought your app shows tracker on map but the only command that works is check status, and it comes as a text message to my mobile, any idea why none of the other commands work for me ??

63. andrew fisher - April 21, 2017

Just to follow up all commands work if sent by normal text. so it has to by a problem with the app ?????

Austral Systems - April 21, 2017

I don’t think so, did you set the GPS phone number properly in the main screen? If so, please send us and email with your GPS Tracker manual and the brand/model that you selected in the main screen.

andrew fisher - April 22, 2017

Yes the phone number is right, because if i click the command check status i get a text telling me the status that is the only command that works through the app but i will email the info to you.

64. andrew fisher - April 22, 2017

What is the email address please ??

Austral Systems - June 3, 2017

australsystems at gmail.com

65. irving tobias - May 6, 2017

Ihabe a problem with the tracker it sends me status expired? ?? What’s this mean.??

Austral Systems - June 3, 2017

Never saw this message before, sorry.

66. Fausto - May 10, 2017

Salve, vorrei sapere come mai l’app mi fa pagare gli sms che invio al tracker pur avendo messaggi gratis nella mia offerta?

Austral Systems - June 3, 2017

Non si paga nulla per l’SMS, ma il tuo operatore di telefonia mobile può addebitare.

67. Majisty - May 12, 2017

I purchased your app, And none of the features are working. I can call the device, (it will show on the map,) I can check the status, and I can listen or track, but none of the other features work. no fortify, no Geo fence, no address, no speed, no move alert, or Shake alert, none of that stuff works… did I do something wrong or are still developing? My device is the tk102

Austral Systems - June 3, 2017

Probably you are using the wrong brand and model. Please send us by email your GPS Tracker manual, so we can check the best option for you.

68. Alain beunard - July 4, 2017

Bonjour, j’ai acheté. Votre. Apli, mais mon traker est de marque Tristar et ne fonctionne pas, que dois-je faire ?

Austral Systems - July 16, 2017

Could you send us your GPS Tracker manual via email? This way we can better check if it’s not compatible with any model.

69. leandro - July 29, 2017

boa tarde tenho o aplicativo instalado,tava funcionando blz,hoje ao acessar ele aparecendo licenca invalida o que tenho q fazer
pra voltar a usar o app

Austral Systems - September 7, 2017


Você está usando a mesma conta do Gmail que realizou a compra? É isso que valida a licença… se mesmo assim estiver com problemas, sugiro desinstalar e instalar novamente (nao é necessário pagar novamente).


70. Joachim - August 4, 2017

I installed The App today. Everything Works fine for three times and then everytime if i warnt so send an order to my Elro GPS1 the app closes automticaly.

Austral Systems - September 19, 2017

Are you still facing this problem? Please send us an email about it.

71. KOSTAS - September 21, 2017


Austral Systems - September 23, 2017

Could you send us an email with your manual? This way we can better check the compatibility.

72. Patty lee - October 12, 2017

#1. so on my simcard there are rowes of #s, whuch is the gps number?
a) the first row of numbers
b) a second row
c) or both
or is it the access number you get from the operator?
#2. i tried all ways including 4 g and 2 g , and I didn’t get a response until I put the SIM card in my regular phone and then I still didn’t understand is there were 6 4 return rings just duplicating everything I sent to them if no number or password still or approval.
#3 how do I set up voicemail on the SIM card or not because when I call it it says it goes straight to voicemail that has not been setup yet and it hangs up on me
Thank you so much for giving me a hand on this I appreciate it very much

Austral Systems - November 18, 2017

It’s the telephone number that you get from your operator.

73. leandro - October 16, 2017

bom dia o meu rastreador parou de responder as mensagem,voce envia os comandos e ele nao ativa,parou do nada,diz um amigo q o problema e o chip,sera mesmo pois tirei o chip e funciona normalmente

74. Hermann Wong - November 2, 2017

How to reset the password

Austral Systems - November 18, 2017

It depends on your model. Most of the devices you need to send reset123456. But if the password is not working, you can reset it directly in the device using a pen or something like this.


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