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GPS Vehicle Tracker – Dual Chip Problem October 27, 2013

Posted by Austral Systems in Application, Deutsch, Español, Français, Italiano, ελληνικά, Polski, Português, Setup, Svensk, Tip.
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Hello, how are you doing?

This post is about a problem with mobiles with dual chips, one person said he was receiving the messages in our app, but the commands weren’t being recognized by the tracker. After some emails, we discovered the problem: the person had a dual chip phone and just one of the GSM chips numbers were configured as admins in the GPS Tracker, so he simply changed the chips slots on his mobile and everything worked just fine. If you are facing a similar problem, try this workaround.

[Português] Este post é sobre um problema com celulares com dois chips, uma pessoa disse que estava recebendo as mensagens em nosso aplicativo, mas os comandos não estavam sendo reconhecidos pelo rastreador. Depois de alguns e-mails trocados, nós descobrimos o problema: a pessoa tinha um celular dual chip e apenas um dos números dos chips foram configuradas como administradores do GPS Tracker, então ele simplesmente mudou os chips de slots em seu celular e tudo funcionou como deveria. Se você está enfrentando um problema semelhante, tente esta solução alternativa.

[Italiano] Questo post parla di un problema con i telefoni con due chip, una persona ha detto che stava ricevendo messaggi nella nostra applicazione, ma i comandi non venivano riconosciuti dal crawler. Dopo alcune email scambiate, abbiamo trovato il problema: la persona che ha avuto un telefono cellulare dual chip di cellulare e solo uno dei numeri di chip sono stati configurati come amministratori GPS Tracker, così ha semplicemente cambiato gli slot di chip nel telefono e tutto ha funzionato come dovrebbe. Se si verifica un problema simile, provare questa soluzione.

[Français] Ce poste est sur un problème avec les téléphones avec deux puces, une personne a dit qu’il recevait des messages à notre demande, mais les commandes ne sont pas reconnus par le robot. Après quelques mails échangés, nous avons trouvé le problème: la personne avait un téléphone à double puce cellulaire et seulement l’un des numéros de puces ont été configurés en tant qu’administrateurs GPS Tracker, alors il a simplement changé les emplacements de puces dans votre téléphone et tout a fonctionné comme devrait. Si vous rencontrez un problème similaire, essayez cette solution de contournement.

[Español] Este blog es acerca de un problema con los teléfonos con dos fichas, una persona dijo que estaba recibiendo mensajes en nuestra aplicación, pero los comandos no se está reconociendo el rastreador. Después de unos correos electrónicos intercambiados, encontramos el problema: la persona tenía un teléfono celular de doble chip y sólo uno de los números de los chips se configura como administradores GPS Tracker, así que simplemente cambió las ranuras para las fichas en su teléfono y todo funcionaba como deberían. Si usted está experimentando un problema parecido, pruebe esta solución.

[Deutsch] Dieser Beitrag ist über ein Problem mit Handys mit zwei Chips, sagte eine Person, die er erhielt Nachrichten in unserer Anwendung, aber die Befehle wurden nicht vom Crawler erfasst. Nach ein paar E-Mails ausgetauscht, fanden wir das Problem: Die Person hatte ein Handy Dual-Chip und nur eine der Zahlen von Chips wurden als Administratoren GPS Tracker konfiguriert, so dass er einfach verändert die Chip-Steckplätze in Ihrem Telefon und alles funktionierte, wie sollte. Wenn Sie erleben ein ähnliches Problem haben, versuchen Sie diese Abhilfe.

[Polski] Ten post jest o problemie z telefonów z dwóch układów, jeden człowiek powiedział, że odbieranie wiadomości w naszej aplikacji, ale polecenia nie były rozpoznawane przez robota. Po kilku e-maile wymieniane, znaleźliśmy problem: osoba miała telefonu komórkowego podwójny procesor i tylko jeden z numerów chipów były skonfigurowane jako administratorów GPS, więc on po prostu zmienił chipie gniazda w telefonie i wszystko działało jak powinno. Jeżeli występuje podobny problem, spróbuj tego obejścia.

[ελληνικά] Αυτή η θέση είναι για ένα πρόβλημα με τα τηλέφωνα με δύο μάρκες, ένα άτομο είπε ότι λάμβανε μηνύματα στην αίτησή μας, αλλά οι εντολές δεν αναγνωρίζεται από τον ανιχνευτή. Μετά από μερικά emails που ανταλλάσσονται, βρήκαμε το πρόβλημα: το πρόσωπο που είχε ένα κινητό τηλέφωνο dual chip και μόνο ένας από τους αριθμούς των chips είχαν ρυθμιστεί ως διαχειριστές GPS Tracker, έτσι άλλαξε απλώς τα τσιπ slots στο τηλέφωνό σας και όλα πήγαν όπως πρέπει. Εάν αντιμετωπίζετε ένα παρόμοιο πρόβλημα, δοκιμάστε αυτή τη λύση.

[Svensk] Detta inlägg handlar om ett problem med telefoner med två marker, sade en person han var emot meddelanden i vår ansökan, men kommandona inte erkänns av sökrobot. Efter några e-postmeddelanden utväxlas, fann vi det problemet: den person som hade en mobiltelefon med dubbla chip och endast en av antalet marker var konfigurerad som administratörer GPS Tracker, så han bara bytt chip spåren i telefonen och allt fungerade som borde. Om du upplever ett liknande problem, prova den här lösningen.

So don’t wait, buy our app for Android at
Rastreador GPS

If you are not sure about the app’s quality, download the free version and try it out!
Rastreador GPS Free

Bye bye,
Austral Systems

GPS Tracker – Differences between Tracker, Monitor and Fortify September 11, 2013

Posted by Austral Systems in Setup, Tip.
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6 comments

Hello, what’s up?

After buying our app a lot of people asks about the differences between the GPS Tracker modes, so here are the main differences:
Tracker: When calling the tracker, it will return an SMS with your current location.
Monitor: When calling, he answers the call and you can hear through the microphone installed in the car
Fortify: When calling, it enables or disables the fortify mode, which means you will or wont receive an SMS informing when the car’s engine turns on or the car moves.

These modes may or may not be present in your tracker, it will depend on your brand and model.

Buy our app for Android at
GPS Tracker Car TK SMS

Or before buying evaluate the free version:
GPS Tracker Car TK SMS Free

Bye,
Austral Systems

GPS Car Tracker – Problems reading SMS July 10, 2013

Posted by Austral Systems in Application, Setup, Tip.
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6 comments

Hi, how are you doing?

This post is about a tip, some users are complaining that our app isn’t reading the SMS from the tracker. The problem, most of the times, is that some SMS apps are blocking our app from receiving these messages.

Apps like GO SMS PRO, Handcent, LINE or WhatsApp are very good, but sometimes they are set to block sending SMS to others apps and in these cases our app isn’t allowed to receive the messages from the GPS Tracking. You can fix it by changing how these apps work.

– Handcent: Go to Settings -> Application settings -> Default Messaging application -> Disable
– GO SMS PRO: Settings -> Advanced -> Other options -> and then you will find an option that blocks the messages from being sent to another app.

And so on, so if it is the case, you can try this workaround to let both apps working properly (GPS Tracker and your favorite SMS app).

If you tried this workaround and it still isn’t working, send us an email.

Are you trying to buy our app, but you just can’t buy via Google Play (no credit card, i.e.)? We can sell our app by PayPal (international) and bank transfer (only to Brazil buyers via BB, Caixa or Itaú). Send us an email if you want to buy!

You can buy the FULL app for Android…
GPS Car Tracker TK SMS

Or evaluate the free version…
GPS Car Tracker TK SMS Free

If you have any questions or an idea, send us an e-mail and we will answer ASAP.

Bye,
Austral Systems

[Austral GPS Car Tracker TK SMS] Tutorial August 21, 2012

Posted by Austral Systems in Application, Setup, Tip.
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152 comments

Hi, people.

Some of you were asking for a app’s tutorial, so here it is.

Select the brand and model of your GPS tracker on the home screen and fill the phone number of the GSM Chip and password that are configured in your the tracker. If the tracker is not configured yet, enter the password that you want to be set.

If your GSM number is, for example, +55-48-3249-2919, you can set 32492929 that our app will understand. Note that it is the GSM number that is inside your tracker, not your cellphone’s.

Then you must click in the green button to to to the application.

In case you don’t have a GPS Tracker, you can click on the “I don’t have a GPS Tracker” (below the green button) and we will recommend you some places where you can acquire it.

Now you’re on the screen with your location and the vehicle’s one (Dashboard, first tab). Please go to the Settings tab (fourth one) to perform the initial configuration.

If you are already receiving SMS from the tracker just go to the “Begin” menu and then wait until you receive the confirmation messages on the Events screen (third tab).

If you are not receiving SMS on this phone from the tracker you must access the “Setup for the first time” menu, this way the application will automatically perform the necessary steps (allow number, begin, etc.). The confirmation messages are also shown in the Events tab.

Then, after that, go to “Mode” menu and select the Tracker mode to start receiving messages with the locations of your vehicle. In the second tab (Locations) you will have all the locations of your vehicle and in the Dashboard shows the last location received from the vehicle and the location of the cellphone.

In the 1st tab (Dashboard), you can see your current location and some other things like speed and mode. You can also change the view mode by clicking in the top right button named “Mode” or keep track of all your spendings in fuel by clicking in the bottom right button.

In the 2nd tab (Locations), you can see all the locations you received from the GPS Tracker. If the icon on the left is grey it’s because your GPS Tracker is in a blind location, if it’s yellow it could find the location. You can also click in one of these locations and this location will be showed in a map with all the details.

In the below video on Youtube you can watch our app in action showing how to use the GeoFence feature.

In the 2nd and 3rd tabs (Locations and Events) you can delete all the messages by clicking in the red button (top right).

Download our FULL version here:
Austral GPS Car Tracker TK SMS (Rastreador)

If you still have any doubt, ask us by e-mail.

Bye,
Austral Systems

GeoFence June 6, 2012

Posted by Austral Systems in Application, Setup.
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Hi, how are you?

We are very proud to announce in our blog that our app has a new feature. Like some of you have noticed, we didn’t had a GeoFence screen, but now we have it and it’s very easy to use.

In the below video on Youtube you can watch this feature in action.

In this version (1.4.6) we also made some improvements and we added some new patterns of locations for clone devices.

Austral GPS Car Tracker TK SMS (Localizzatore Satellitare)

We would like to remember that our app is fully compatible with ZY International, Xexun and Coban trackers. More manufacturers are to come. If something isn’t working well or you have an a idea, send us an e-mail.

If you are a seller of trackers in your country, get in contact with us, we are looking for some partnerships and we could reach together a Win-Win situation.

Bye,
Austral Systems

Handcent SMS May 4, 2012

Posted by Austral Systems in Application, Setup.
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Some users are reporting that they aren’t receiving SMS on our APP from the tracker and we found something that can make it happen.

If you have a SMS app installed (not the default one) it will abort sending SMS to another applications, such as our app.

“Handcent SMS”, for example, has an unusual behavior to handle incoming SMS. To work around this behavior, you can make the following configuration in Handcent SMS:
Go to Settings > Application settings > Default Messaging application > Disable

Now Hancent SMS and Austral Xexun GPS Car Tracker will work without problems.

Austral Xexun GPS Car Tracker – FREE

Kind Regards,
Austral Systems

Let’s get it started! April 24, 2012

Posted by Austral Systems in Application, Setup.
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To get started, the process is simple:

Select the brand and model of your GPS tracker on the home screen and fill the phone number of the GSM Chip and password that are on the tracker. If the tracker is not configured yet, enter the password that you want to be set.

Image

Now you’re on the screen with your location and the vehicle’s one (Dashboard, first tab). Please go to the Settings tab (fourth one) to perform the initial configuration.

Image

If you are already receiving SMS from the tracker just go to the “Begin” menu and then wait until you receive the confirmation messages on the Events screen (third tab).

If you are not receiving SMS on this phone from the tracker you must access the “Setup for the first time” menu, this way the application will automatically perform the necessary steps (allow number, begin, etc.). The confirmation messages are also shown in the Events tab.

Then, after that, go to “Mode” menu and select the Tracker mode to start receiving messages with the locations of your vehicle. In the second tab (Locations) you will have all the locations of your vehicle and in the Dashboard shows the last location received from the vehicle and the location of the cellphone.

Bye,
Austral Team

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